Your bill is based on actual water usage. If you have a meter in your home it is necessary for you to read the meter reading cards sent to you in a timely matter and return them to the water department by the 16th of the month in which they are received. Your bill will be issued the beginning of the following month. Failure to read your meter may cause you to be over or under billed and not allow us to notify you of a leak when we notice a change in consumption.

To assure timely and accurate payment, please provide the water department with the larger stub (the one with the barcode on it) with your payment and write your account number on your check.

Bills can be paid by check or cash during normal business hours at Elma Town Hall, 1600 Bowen Road in the Building Department, or left in the payment slot at 5730 Seneca Street in our door 24-7 if paid by check (No cash please), or left in the drop box at Town Hall on the outside of the building to the right of the front entrance.
Payments can be mailed to 1600 Bowen Road or paid at Cy's Pharmacy.